Millions of dollars in help are available, and yet thousands of Wake County renters remain in limbo. Program serves as a housing assistance program and has helped thousands of people affected by the pandemic cover rent and utilities While the program stopped taking applications on Jan. 24, the system is so backlogged that only half of the money allocated has been paid out to renters. Contractor Telamon has distributed $37.5 million of the $67.6 million in COVID relief funds. County data shows the program has paid 4,900 renters and there are 3,100 still waiting for help.

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